Processing Time
Orders are processed within 1-7 business days after receiving your order confirmation. Please note that we do not process orders on weekends or holidays.

Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and the shipping method selected. Delivery times depend on the method you choose and your destination:

Standard Shipping: Estimated delivery within 1-7 business days.

Express Shipping: Estimated delivery within 1-7 business days.
International Shipping: Delivery times vary based on the destination country and customs processes.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package using the provided link.

International Shipping
We offer international shipping to select countries. Please note that additional customs fees, duties, and taxes may apply and are the responsibility of the customer.

Shipping Delays
While we strive to meet our delivery estimates, unforeseen delays can occur due to weather conditions, carrier issues, or other external factors. We are not responsible for such delays but will assist in tracking your shipment.

Incorrect Shipping Information
Please ensure your shipping address is correct when placing an order. We are not responsible for orders shipped to incorrect addresses.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 1-2 days of the delivery date. We will work with the carrier to resolve the issue and may offer a replacement or refund based on the investigation outcome.

Questions?
For any questions or concerns regarding shipping and delivery, feel free to contact our customer support team at info@luxelivinginnovations.com. We’re here to help!